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Shipping & Returns Policy

Shipping Policy

Shipping Timelines:

Minimum Timeline: We strive to process and ship all orders within 2-3 business days from the date of purchase, excluding weekends and holidays. Maximum Timeline: In rare cases where there are delays due to unforeseen circumstances such as high order volumes or external factors beyond our control, shipments may take up to 8-10 business days to be processed and dispatched.

Shipping Methods:

Local Carrier: Utilizing local carriers for domestic shipments ensures efficient and cost-effective delivery within the specified region.

Return policy

In the unlikely event that any service you have ordered from us is not received in good condition, defective, or if service delivered is different from what you had ordered, you may return the service unused, in the same condition as you received it, in its original packaging along with original tags, for a refund or an exchange, on the same day of which these services are delivered. If customer received damage / broken service he/she need to informed us within 24 hrs. Services damaged while being used do not qualify for a refund or replacement. In case we are unable to replace the damaged / defective service, we will refund your amount. We will not accept returns if the service is not to your liking post installation at the site or if customer misplaced an order understanding the functionality of the broadband service. All shipping and logistics charges of returning the service will be borne by the customer.

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